Privacy policy.

Barrowman Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you contact us, engage with our services, or use our website. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information

When you reach out to contact us or engage with our services, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Business address

  • Other information you provide to us during communication (e.g., details about your training or consultancy needs)

Automatically Collected Information

When you visit our website, we may collect certain information automatically, such as:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Pages viewed on our site

  • Cookies and similar tracking technologies (see Section 5: Cookies)

2. How We Use Your Information

We may use the personal information we collect to:

  • Respond to your inquiries and provide the information or services you requested.

  • Process requests, such as consultations or business proposals.

  • Communicate with you regarding project updates, changes to our services, or any relevant information.

  • Improve and personalize our services.

  • Perform data analysis to better understand our clients and improve our offerings.

Marketing Communications

With your consent, we may use your contact details to send you marketing emails about our services, special offers, or upcoming events. You can opt out of these communications at any time by clicking the unsubscribe link in any of our emails or by contacting us directly.

3. Sharing Your Information with Third Parties

We may use third-party applications and service providers to facilitate communication and service delivery. These third-party providers may have access to your personal data but will only use it to perform the services we have contracted them to provide. They are bound by confidentiality agreements and required to comply with data protection laws.

Examples of third-party applications we use include:

  • Email Marketing Platforms (e.g., Mailchimp, HubSpot): To manage email communications and newsletters.

  • Customer Relationship Management (CRM) Tools: To organize and manage client interactions.

  • Analytics Providers (e.g., Google Analytics): To analyse website usage and improve user experience.

We do not sell, trade, or rent your personal information to third parties.

4. Legal Basis for Processing Data

Under data protection laws, we must have a valid legal basis to process your personal data. Barrowman Services relies on the following legal bases:

  • Consent: You have provided clear consent for us to process your data for a specific purpose (e.g., receiving marketing communications).

  • Legitimate Interests: We may process your data where it is necessary for our legitimate interests and does not override your rights (e.g., to respond to inquiries or improve our services).

  • Contract: We process personal data when necessary to fulfil a contract or agreement with you (e.g., delivering services).

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

  • Understand website usage and improve functionality.

  • Track performance and engagement with our website.

  • Personalize your user experience.

You can adjust your browser settings to refuse cookies or notify you when a cookie is being placed on your device. However, disabling cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include the use of secure servers, encryption, and access controls. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. If you wish for your personal data to be deleted, please contact us, and we will handle your request in accordance with applicable laws.

8. Your Data Protection Rights

You have certain rights regarding your personal data, including:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.

  • Right to Erasure: You can request that we delete your personal data, under certain conditions.

  • Right to Restrict Processing: You can request that we restrict the processing of your data under certain conditions.

  • Right to Data Portability: You can request that we transfer your data to another organization or directly to you.

  • Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.

If you wish to exercise any of these rights, please contact us at contact@barrowmanservices.com.

9. Changes to this Privacy Policy

Barrowman Services reserves the right to modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review the policy periodically. Significant changes will be communicated through email or a notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Barrowman Services
Email: contact@barrowmanservices.com
Phone: 01463 566074